FAQ

Yes. We support OEM and ODM customization, including branding, voltage, control logic, special temperature ranges, and application-specific designs.

We use internationally recognized brands such as Schneider, Siemens, Omron, LG, and other high-quality components to ensure long-term reliability.

After assembly, each chiller and mold temperature controller is individually tested at full load to ensure all functions and safety devices operate properly. Every unit undergoes leak checks, mechanical inspections, and operational tests before being approved for shipping and delivery.

Calculating the correct capacity depends on factors such as application, required type, machine power, flow rate, and desired temperature range. For accurate selection, please contact Hengde—our professional team will provide detailed calculations and help you choose the most suitable chiller or mold temperature controller for your application.

Yes. We offer heating & cooling integrated temperature control units, which combine a mold temperature controller and chiller in one system. This solution is ideal for processes requiring rapid temperature switching.

Each chiller has a nameplate indicating the refrigerant type. If the label is faded or unreadable, please contact Hengde for assistance at 0086-15161465086 or sales@sinohengde.com.

Yes. Air-cooled industrial chillers are suitable for outdoor installation. Proper ventilation, weather protection, stable foundation, and ambient temperature conditions should be ensured for reliable operation.

Air-cooled chillers are easy to install. Water-cooled chillers offer higher efficiency and are suitable for large cooling capacities but require a cooling tower and stable water supply.

Choose a water type mold temperature controller for temperatures below 180℃ and applications requiring fast heat transfer. Choose an oil type mold temperature controller for high-temperature processes up to 200℃ where stable and uniform heating is required.

Routine maintenance includes checking water quality, cleaning filters, inspecting pumps, and ensuring proper ventilation. Regular maintenance helps extend service life and maintain efficiency.

You can also refer to the product manuals for detailed maintenance instructions:

Mold Temperature Controller Maintenance Guide

Industrial Chiller Maintenance Guide

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